Documents ➔ Electronic Arts ➔ The Sims 4 ➔ ConfigOverride Open your (Windows) or Finder (Mac). Navigate to your user document directory. Open the ConfigOverride folder.
If you modified the original files directly within the game's core installation directory instead of using the override folder, you must restore the vanilla files. Open the on your PC or Mac. Navigate to your Library . Click on The Sims 4 .
Instead of placing a copy in ConfigOverride , you must now directly edit the original file. Navigate to: The Sims 4.app > Contents > Resources . Edit the GraphicsRules.sgr file there. If you ever want to revert to the default file, simply perform a game repair in the EA App. Documents ➔ Electronic Arts ➔ The Sims 4
This specific crash most commonly occurs after a game update or when custom graphics tweaks conflict with how the game initialises its startup parameters. Below is a complete, step-by-step troubleshooting guide to resolve the script error and get your game running smoothly again. Step 1: Clear the ConfigOverride Folder
The most common cause of the "Exclusive" error is a localthumbcache.package file that is corrupted or a GameVersion.txt file that the game forgot to release. If you modified the original files directly within
This error prevents the game from launching and usually points to a breakdown in how the game reads its configuration files, custom mods, or temporary cache files.
If the error persists, the issue may lie within the launcher components rather than the game itself. Uninstall the EA App via the Windows Control Panel. Click on The Sims 4
Troubleshooting The Startup Configuration Script Error If you’re seeing the frustrating
Major game patches frequently break script mods (files ending in .ts4script ).