Report A Login Issue Home Page Facebook

Upload a clear photo of your government-issued ID (driver’s license, passport). Provide a secure email address.

Use the ://facebook.com page to search for your account by email or phone number.

Provide your account email address or mobile phone number linked to the account. report a login issue home page facebook

Attempt to log in using the Facebook app on a smartphone or tablet. If it works, the issue is strictly isolated to your computer's browser or network.

If Meta deactivated your account, the home page will display a banner stating you are disabled. You must submit an identity verification appeal. Prepare a clear photograph of a government-issued ID to upload through the official "My Personal Account Was Disabled" Help Center form. Upload a clear photo of your government-issued ID

: Use this specific feature if you believe your login issues are due to an account compromise or unauthorized password change.

Avoid vague statements like "My Facebook won't work." Instead, use a structured description format: Provide your account email address or mobile phone

How to Report a Login Issue on the Facebook Home Page: A Complete Guide

: You must provide a description of what you were doing, what you expected to happen, and what actually occurred. 2. "Report a Problem" Feature (If Partially Logged In)

A: Facebook does not promise a specific response time. The reports are primarily used to fix bugs affecting many users, and you may not receive an individual reply. However, if the issue is critical (like a hacked account), you are more likely to receive a prompt response.

Try logging in via the instead of a desktop browser.