Navigate to C:\Windows\System32\ and look for mstsc.exe . If you find it, the app hasn't been uninstalled—the shortcut is just missing.
Go to the official Microsoft Remote Desktop App Documentation Page to find direct links to the installer binaries.
This method is the when standard reinstallation methods fail because:
: The app continuously freezes and fails to clear, even after trying to force log out or clear hung sessions. 2. Method 1: Reinstall via Windows Optional Features reinstall remote desktop connection
Press the , type cmd , right-click Command Prompt , and select Run as administrator .
Note: Restart your PC after running this command to finish the process. :
: For persistent installation failures, checking the CBS logs can provide specific details on the root cause. Navigate to C:\Windows\System32\ and look for mstsc
Reinstalling the client can sometimes toggle off the hosting permissions. Go to . Ensure the Remote Desktop toggle switch is set to On . 2. Reset Windows Firewall Rules
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When users ask to "reinstall Remote Desktop Connection," they usually mean fix corrupt registry keys, DLL files, or app data. This method is the when standard reinstallation methods
If the client is installed but not working, you can re-register it with the system.
It clears the app cache, resets settings to default, and repairs the app installation without needing to download a new package. This solves 80% of all "reinstall" needs.
For most users, the approach (Method 5) is the most versatile and reliable because it works on all Windows versions and doesn't depend on finding a working installer download. However, if you're on Windows 11 23H2 or newer, the official GUI method is equally reliable and simpler to execute.
Complete a final system restart to ensure all background services launch correctly. 4. Method 3: Resetting via Windows App Settings