Is Disabled Fixed Patched: Kerio Control Web Filter Is Not Activated Categorization

Follow these troubleshooting steps in order to resolve the issue. Step 1: Verify License Status and Force Activation

┌────────────────────────────────────────────────────────┐ │ Kerio Control DNS Panel │ ├────────────────────────────────────────────────────────┤ │ [X] Enable custom DNS forwarding │ │ │ │ DNS Name ──► *.zvelo.com │ │ DNS Server(s) ──► 1.1.1.1, 208.67.222.222 │ └────────────────────────────────────────────────────────┘ Navigate to the section under the configuration menu.

The firewall uses cloud security tokens to authorize requests. These authorization tokens automatically expire after 21 days. If the appliance fails to refresh the key from GFI licensing servers, it throws an Invalid Authorization fault in your Warning log. Follow these troubleshooting steps in order to resolve

Check the expiration date for the . If it is expired, you must renew it to restore functionality.

The Kerio Control Web Filter requires its own module license. Trial Expiry: If it is expired, you must renew it to restore functionality

Check the status of Kerio cloud services to see if the issue is on their end. If you are still experiencing issues, AI responses may include mistakes. Learn more Share public link

Method 1: Disable Reliability Detection via SSH (Permanent Fix) updating DNS to a public provider

The error message "Kerio Control Web Filter is not activated, categorization is disabled"

For HTTPS sites, Kerio Control must to categorize URLs. Without SSL inspection, only SNI-based partial categorization works.

The "Kerio Control Web Filter is not activated" error is almost always resolved by addressing or forcing a manual license synchronization . By systematically auditing your connection rules, updating DNS to a public provider, and clearing out stuck cache directories over SSH, you can restore full web categorization and bring your network policies back online.