Windows 11 strictly enforces driver signing requirements. If you encounter this error:

Open the Printer Preferences in Windows, navigate to "Page Setup," and configure the exact label size (e.g., 100x150 mm).

The safest way to acquire the driver is through the chip manufacturer's database. Open your web browser.

Select the corresponding USB port (e.g., USB001, USB002).

If the exact ES9910UB driver is not available, the built into Windows 10/11 often works for basic output.

Unplug the USB cable, restart the printer and computer, and plug it back in.

Temporarily disable any aggressive third-party antivirus software that might block system registry changes.

If Microsoft's catalog doesn't work for you:

Avoid using unpowered USB hubs; plug the device directly into the motherboard. Driver Specifications & Compatibility Specification ES9910UB USB-to-Serial Supported OS Windows 7, 8, 10, 11 (32-bit / 64-bit), macOS, Linux Interface USB 2.0 / USB 1.1 backward compatible Data Rates Up to 115200 bps

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