If you see a missing DLL error (e.g., MSCOMCTL.OCX or COMDLG32.OCX ), you need to install legacy Visual Basic components. Download and run the VB6 Runtime Plus package or copy the missing files into C:\Windows\SysWOW64 and register them via Command Prompt.

Once the program is open, the process usually involves the following steps:

If the printer still shows errors, repeat steps 3-4. If the adjustment program crashes, try running it in Windows 7 compatibility mode (right-click .exe > Properties > Compatibility).

Because this program is an official service technician tool, it does not feature a standard Windows installation wizard. Follow these exact steps to set it up properly on your PC. Step 1: Disable Antivirus Temporarily

When this counter reaches its maximum capacity, your printer will stop working. It will display a "Service Required" error message.

Power Cycle: A popup will ask you to turn off your printer. Switch it off using the power button, click OK on the screen, and then turn the printer back on.

Before you download and install the adjustment program, follow these critical preparatory steps to ensure the software runs correctly:

Extract the downloaded file using WinRAR or 7-Zip to a folder on your desktop. 3. Run the Adjustment Program Open the extracted folder. Locate AdjProg.exe or Adjustment Program.exe . Right-click the file and select . 4. Select Printer Model and Port Click the "Select" button on the main screen. Choose the model in the dropdown menu. Select the USB port where your printer is connected. Click OK . 5. Perform Waste Ink Pad Reset Click on "Particular adjustment mode" .

Search for a trusted source to download the . Download the compressed file (ZIP or RAR format). 2. Extract the Files

Delete all pending print jobs from your Windows print spooler.

Look for the checkboxes labeled and Platen pad counter (if applicable). Check both boxes.