You cannot simply download this software and click "Reset."

You cannot reset a printer over a Wi-Fi or network connection. To use the Service Tool, your Canon printer must be physically connected to your PC using a standard . 3. Service Mode

The user interface of v3600 is utilitarian and dated. It resembles Windows software from the early 2000s.

The program interface will open. If your printer is properly connected in Service Mode, all buttons will be clickable. If they are greyed out, your printer is not in Service Mode or the USB cable is faulty. Step 3: Resetting the Waste Ink Counter

: If the tool displays "Error 006," it typically means the printer is not correctly in Service Mode or the drivers are conflicting with the tool. Compatible Models

Release the Stop/Reset button while continuing to hold the Power button.

| | Supported Models | | :--- | :--- | | PIXMA iP | iP2700, iP3600, iP4800, iP4810, iP4840, iP4850, iP4900, iP4910, iP4940, iP4970, iP4980, iP4990, iP5810, iP5880, iP4940 | | PIXMA MP | MP230, MP240, MP250, MP260, MP270, MP280, MP480, MP490, MP540, MP550, MP560, MP620, MP630, MP640, MP980, MP990 | | PIXMA MX | MX720, MX728, MX920, MX928 | | PIXMA MG | MG2120, MG2140, MG2240, MG2250, MG2440, MG2450, MG3240, MG3250, MG3140, MG4100, MG4140, MG5140, MG5150, MG5240, MG5340, MG6140, MG6240 | | PIXMA PRO | PRO9000, PRO9500 | | PIXMA IX | IX6500, IX6510, IX6550, IX6580, IX7000 |

Although the tool resets the counter, it does not physically clean the ink pads. If you do this reset multiple times, the pads will eventually overflow, causing ink leakage. It is recommended to physically clean or replace the sponges at some point.

The printer must be manually placed into "Service Mode" (usually by a specific sequence of the Power and Stop/Reset buttons) before the software will recognize it. USB Connection:

If you reset the electronic counter multiple times without cleaning or replacing the physical pads, the ink will eventually overflow. This can ruin your desk, carpets, or leak into the internal electrical components of the printer, causing a permanent short circuit. For long-term maintenance, consider routing an external waste ink bottle or replacing the internal sponges.

The Service Tool v3600 is a small, portable Windows application that allows you to reset this and other counters. It is intended for use by Canon service centers, but leaked versions are available online. It allows the printer to function again, often after the waste ink pads have been cleaned or replaced.