The person who originally created the document or the next approver in the chain has been deactivated in the system. 2. How to "Unstick" It
: You are trying to cancel or close a document that is in a status like "In Process," "Pre-Approved," or "Rejected".
If the error persists after checking account availability and forcing a clean document revision, look up the My Oracle Support platform and reference or apply the cumulative Procurement RPC patch bundles to fix background functional exceptions. If you would like, tell me: app-po-14160 document action not completed successfully
If your procurement system integrates with external services (e.g., tax calculation, budget checking, supplier portals), a timeout or failed API call can interrupt the document action.
When the system fails, it rolls back the transaction and displays this error, often without a detailed explanation in the user interface. The person who originally created the document or
If you've encountered the error message, you're not alone. This cryptic error code appears in various enterprise resource planning (ERP) systems, document management platforms, and procurement software—most commonly in SAP, Oracle E-Business Suite, and custom-built purchasing modules. The error typically occurs when a user attempts to perform an action on a purchase order (PO), invoice, or related document, but the system fails to complete the requested operation.
Understanding APP-PO-14160: Document Action Not Completed Successfully If the error persists after checking account availability
The approval chain is incomplete, or the signer is not authorized.
associated with the PO lines are active and currently enabled. Review Document Status