If you encounter this message, your current version of Windows 10 is too old to run that specific version of Photoshop. You can resolve this using the following methods:
If you are intentionally staying on an older version of Windows due to corporate IT policies or hardware limitations, you cannot run the newest Photoshop. You must install an older version of the software. Open the application. Click on the All Apps tab.
: Starting with Photoshop CC 19.1, Adobe updated its requirements to follow Microsoft’s support lifecycle, which dropped support for Windows 10 versions 1511 and earlier. If you encounter this message, your current version
Note: You may need to sign in with a Microsoft account or use the Media Creation Tool. 🔗 Microsoft Software Download – Windows 10 1607 (Select “Windows 10 Anniversary Update” from the dropdown if available; otherwise use the Media Creation Tool to select version 1607)
Click on the button at the top of the page to download the Windows 10 Update Assistant . Run the downloaded .exe file. Open the application
Update Windows using winver to check, and the Update Assistant to upgrade. Result: Modern Photoshop versions will run smoothly.
Version 1607 introduced critical under-the-hood features that Photoshop 19.1 required to function, including improved support for High-Density Monitors (HiDPI) Microsoft Surface Dial The "Hard Block": Note: You may need to sign in with
Adobe continuously updates Photoshop to leverage the latest technology, security features, and API improvements offered by Microsoft. The Windows 10 Anniversary Update (Version 1607) , released in August 2016, introduced critical updates to the Windows operating system that are necessary for modern Creative Cloud applications to function properly.
Because direct download links from Microsoft change based on browser architecture, please use the official Microsoft portal:
